Business Application Specialist – Market to Order

We want you to grow with us: 

We are expanding our IT team and looking for a skilled Business Application Specialist – Market-to-Order (M2O) to strengthen and support our IT Applications & Business Solutions in the commercial planning and execution domains. In this role, you will work closely with the Group Solution Owner Integrated Business Planning to implement, optimise, and support key business applications such as Trade & Promotion Management (TPM), Customer Relationship Management (CRM), and Demand Planning. Your contribution will help ensure our systems meet business needs and support Intersnack’s growth as a global leader in the food industry. 

What we can offer: 

This role provides the opportunity to make a meaningful impact by working with leading technologies in TPM and CRM. Based at our Intersnack IT Headquarters in Düsseldorf, you’ll be part of a small, agile, and committed team that collaborates across Europe. You will take a supporting role in rolling out, managing, and continuously improving our commercial and planning applications - ensuring they align with both operational requirements and strategic goals. 

How you will spend your time as our next Business Application Specialist – Market-to-Order: 

As our new Business Application Specialist – M2O, your top priority during your first months will be to learn, implement, and support our new Field Force CRM application. Additionally, you will support and improve other applications in the Market-to-Order domain throughout their entire lifecycle. You will serve as a link between business stakeholders and IT, ensuring our systems are reliable, user-friendly, and continuously evolving. 

• Learn, implement, and provide hands-on support for the Field Force CRM platform as part of a strategic roll-out. 

• Provide operational and lifecycle support for key Market-to-Order and Integrated Business Planning applications, with a strong focus on Trade & Promotion Management (currently using Blueplanner) and Demand Planning tools. 

• Translate business requirements into technical designs and configuration documents. 

• Analyze and coordinate monthly cloud-based code drops and manage upgrade processes. 

• Coordinate and participate in System Integration Testing (SIT) and User Acceptance Testing (UAT). 

• Provide daily business support, troubleshooting issues, and managing support units. 

• Develop technical documentation in line with Intersnack’s IT standards. 

• Drive continuous improvement by creating roadmaps and optimizing system functionality. 

• Collaborate with business users to validate and refine processes. 

What we expect of you: 

• Strong understanding of the Market-to-Order process and hands-on experience with CRM and/or TPM systems (e.g., Blueplanner), including implementation and post-go-live support; familiarity with Infor M3 is a strong plus. 

• Proven track record supporting full application lifecycles, from requirements to operation and continuous improvement. 

• Participation in multi-phase, global implementation projects is a plus. 

• Strong communication skills and the ability to bridge business needs with technical solutions. 

• Ability to work effectively in a collaborative, matrix environment, with virtual teams across diverse cultures and geographies. 

• A strong command of spoken and written English is essential; German is a plus. 

• Willingness and ability to travel occasionally to support rollouts and team workshops. 

Important: Please note that a valid work and residence permit is required for non-EU applicants for this position.

About Intersnack IT
Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG’s group of companies and a sister company to Intersnack Group. Established from the international harmonization and centralization of Intersnack Group’s IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It’s our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack’s requirements. Based on a solid digital foundation, Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack’s business strategy. Explore exciting career opportunities and learn more by visiting our website at Intersnack IT KG

About Intersnack Group
Intersnack has become one of Europe’s leading savory snacks producers by ‘creating happy snacking moments’ in people’s lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Successfully and sustainably growing, our turnover in 2024 was more than €4.5 bn. We are now present in more than 30 countries across Europe and beyond. We have 12 regional Management Units, 45 production sites, and a total workforce of approximately 15,000 people worldwide. For further company insights, please visit the following link: Intersnack Group Overview

If you want to become part of our dynamic food industry success story, you’ll find all sorts of opportunities at Intersnack.
Join our team and help us to grow and celebrate our successes together!